Later On

A blog written for those whose interests more or less match mine.

Business practices: Plumbing discovery

with 2 comments

The Eldest had a faucet (not that old) fall apart, and she talked over her options with a trustworthy plumber and learned:

Plumbing companies make two entire lines of plumbing supplies: (1) Total Crap™, which they sell through Home Depot, Loew’s, and other chain stores that sell directly to the consumer, and (2) Solid Products, sold only through plumbing supply houses to professional plumbers. The latter are slightly more expensive, but they also don’t fall apart after a few years’ use.

The point seems to be to accommodate stores that want to compete solely on price. Consumer experience seems not to be factored in to the equation.

Written by LeisureGuy

25 February 2011 at 3:10 pm

Posted in Business

2 Responses

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  1. Huh… so there’s a secret line of plumbing products only available by having a plumber install it. According to a plumber.

    I’m a bit dubious. Sure, a $36 faucet from Home Depot is crap. But a $400 faucet from Home Depot is still worse quality than a cheapie plumber-installed faucet (because Kohler is in on the conspiracy)? Nah.

    Ethan

    26 February 2011 at 12:25 pm

  2. The good faucet was $20 more than the Home Depot faucet. The good faucet uses washerless ceramic valves, the Home Depot does not. Etc.

    But you may be right.

    LeisureGuy

    26 February 2011 at 12:52 pm


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