Later On

A blog written for those whose interests more or less match mine.

Totally misunderstanding of software development

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From this article in the Washington Post:

Aetna CEO Mark Bertolini appeared on CNBC’s “Squawk Box” on Monday to deliver a brutal review of the Affordable Care Act’s launch.

“When you implement a project of this size, the first thing is unit testing, then application testing, and then integrated testing, and then scaleability testing and user testing,” Bertolini said. “That plan is usually a lot longer than some of the application development itself. That’s happening on the fly.”

I hope this guy is not involved in product development. The idea that usability testing is done only after development is complete is …  words fail me. It’s completely wrongheaded and leads to disasters at various levels, up to and including having to redesign the system internals from scratch. I think he must never have worked in software development, and I hope he has the good sense to leave software development to other, more knowledgeable people.

Usability testing as the final step of development. Wow.

Written by Leisureguy

15 October 2013 at 10:13 am

Posted in Business, Software

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